Beginning and Ending Your Rental Period
Once you’ve selected your items, please place your order at least 2 days before your project or event begins. This gives us plenty of time to make sure your rentals are in stock and arrange a timely delivery. We can sometimes accommodate same-day rental orders, but scheduling in advance is the safer choice.
Call ASAP Site Services directly when you’re no longer in need of your rentals. We’ll dispatch a driver to your site to remove your units, and we will stop billing accordingly. If you call the number on your units or another hauler without letting us know, we will continue to bill you for each day until we’re notified.
Our Minneapolis providers will service your porta potty rentals once a week by default. You may order additional servicing for a cost. Servicing includes pumping out the tanks, cleaning and sanitizing each unit, restocking supplies, and transporting waste to a local wastewater facility where it will be disposed of according to Minneapolis guidelines.
You will likely need to obtain a permit to place your portable toilets on City of Minneapolis or Hennepin County property, but you should be able to place rentals on private property without permission. Your placement area should be on level ground, have sufficient lighting, and provide easy access for servicing.
If one of your portable toilets tips over, contact the local provider so they can dispatch a driver to your site, evaluate the situation, and make any necessary adjustments. ASAP Site Services is not responsible for any damages incurred to your rental units or your site.